Returns, Refunds & Cancelation

We hope it doesn’t come to this but these things happen. If you feel our Sweet & Savoury Indian Snacks did not meet your expectations then please get in touch.

For health and safety reasons, food and perishable products are not returnable or exchangeable. So please do not attempt to send any of the Indian Snacks back to us.

Returns & Refunds

When you shop online you have the right to a “cooling-off” period of 14 calendar days in the EU (Consumer Contacts Regulations) and 30 days in the UK (Consumer Rights Act 2015) whereby you can withdraw from the contract and return your purchases to the seller. Perishable goods are not covered by these cooling-off periods, as they might not reasonably last as long as the stipulated 14-day or 30-day thresholds.

All our items that are considered edible or perishable products and not returnable or exchangeable.


Requests for cancellations must be made before 11am on your Dispatch Date – see your Order Confirmation email and Order History for details.  Indian Sweet and Savoury Snacks LTD buy in perishable products specifically to fulfil the orders we receive, and we cannot cancel or refund orders for the perishable products once we have sourced them at your instruction. 

Please make sure you are happy with your Basket before making payment and completing your order.  Please check your Order Confirmation email to review the details of the order that you have submitted.  Indian Sweet and Savoury Snacks LTD cannot be held liable for acting in good faith on incorrect information received.

Email us on If you are sending us an email please write your order number and billing address in the email.